The said website is owned by LLOYDS LUXURIES LIMITED (PAN NO. [AACCL5762B]), a public limited company incorporated under the provisions of the Companies Act, 1956, having its registered office at Trade World, “C” Wing, 16th Floor, Kamla City, Senapati Bapat Marg, Lower Parel, Mumbai 400 013,.
When you visit our website, avail our services or make a transaction on it, you agree to be bound by terms of its use as in force from time to time. Please read these carefully.
Our Services are quite varied; so on various occasions additional terms may apply.
Additional terms will be applicable for the relevant Services, and those additional terms become part of your agreement with us if you use those Services.
If you intend to use our website, it is necessary that you are above age of 18 years so as to validly enter into a contract within the meaning of Indian Contracts Act, 1872.If you are below 18, access to this website and/or using it may be denied or your membership may be terminated.
Using our Services
When you use this website, it is your responsibility to maintain confidentiality as to your name, password and other details. In case of wrong, inaccurate or incomplete information we reserve right to suspend, block or terminate your account or access to website.
You must follow any policies made available to you within the Services.
Don’t misuse our Services. For example, don’t interfere with our Services or try to access them using a method other than the interface and the instructions that we provide. You may use our Services only as permitted by law and applicable regulations. We may suspend or stop providing our Services to you if you do not comply with our terms or policies or if we are suspect misconduct or misuse.
Using our Services does not give you ownership of any intellectual property rights in our Services or the content you access. You may not use content from our Services unless you obtain our permission or are otherwise permitted by law. These terms do not grant you the right to use any branding or logos used in our Services. Don’t remove, obscure, or alter any legal notices displayed in or along with our Services.
In connection with your use of the Services, we may send you service announcements, administrative messages, and other information. You may opt out of any or some of those communications.
Some of our Services are available on mobile devices. Do not use such Services in a way that distracts you and prevents you from following your duties, traffic, safety or applicable laws and regulations.
Privacy and Copyright Protection
Truefitt & Hill privacy policies explain how we treat your personal data and protect your privacy when you use our Services. By using our Services, you agree that Truefitt & Hill can use such data in accordance with our privacy policies.
We respond to notices of alleged copyright infringement and terminate accounts of repeat infringers according to the process set out in the applicable laws.
We provide information to help copyright holders manage their intellectual property online. If you think somebody is violating your copyrights and want to inform us, you can do so by following steps about submitting notices and Truefitt & Hill policy about responding to notices in our Help Center.
Your Content in our Services
Some of our Services allow you to submit content. You retain ownership of any intellectual property rights that you hold in that content. In short, what belongs to you stays yours.
When you upload or otherwise submit content to our Services, you give Truefitt & Hill (and those we work with and for us) a worldwide license to use, host, store, reproduce, modify, create derivative works (such as those resulting from translations, adaptations or other changes we make so that your content works better with our Services), communicate, publish, publicly perform, publicly display and distribute such content. The rights you grant in this license are for the limited purpose of operating, promoting, and improving our Services, and to develop new ones. This license continues even if you stop using our Services. Some Services may offer you ways to access and remove content that has been provided to that Service. Also, in some of our Services, there are terms or settings that narrow the scope of our use of the content submitted in those Services. Make sure you have the necessary rights to grant us this license for any content that you submit to our Services.
Software in our Services
When a Service requires or includes downloadable software, this software may update automatically on your device once a new version or feature is available. Some Services may let you adjust your automatic update settings.
Truefitt & Hill gives you a personal, worldwide, royalty-free, non-assignable and non-exclusive license to use the software provided to you by Truefitt & Hill as part of the Services. This license is for the sole purpose of enabling you to use and enjoy the benefit of the Services as provided by Truefitt & Hill, in the manner permitted by these terms. You may not copy, modify, distribute, sell, or lease any part of our Services or included software, nor may you reverse engineer or attempt to extract the source code of that software, unless laws prohibit those restrictions or you have our written permission.
Open source software is important to us. Some software used in our Services may be offered under an open source license that we will make available to you. There may be provisions in the open source license that expressly override some of these terms.
Modification and Termination of our Services
We constantly endeavor to change and improve our Services. We may add or remove functionalities or features from time to time, and we may suspend or stop a Service altogether.
You can stop using our Services at any time. Truefitt & Hill may also stop providing Services to you, or add or create additional Services at any time.
If we discontinue a Service, where reasonably possible, we will give you, but are not obliged to, reasonable advance notice and a chance to get information out of that Service.
Warranties and Disclaimers
We provide our Services using a commercially reasonable level of skill and care and we hope that you will enjoy using them. But there are things that we don’t promise about our Services.
Other than as expressly set out in these terms or additional terms, neither Truefitt & Hill nor its suppliers or associates make any specific promises about the Services. For example, we don’t make any commitments or assurance about the Services or their reliability, availability, or ability to meet your needs and expectations. We provide the Services on “as is” basis.
Some jurisdictions provide for certain warranties, like the implied warranty of merchantability, fitness for a particular purpose and non-infringement. To the extent permitted by law, we exclude all warranties.
Liability for our Services
When permitted by law, Truefitt & Hill and Truefitt & Hill ’s suppliers and all its associates, will not be responsible for loss of profits, revenues, or data, financial losses or indirect, special, consequential, exemplary, or punitive damages or charges, costs, expenses, obligations and liabilities of any kind.
To the extent permitted by law and proved to be so, the total liability of Truefitt & Hill , and its suppliers and associates, for any claims under these terms, including for any implied warranties, is limited to the amount you paid us to use the Services (or, if we choose, to supplying you the Services again).
In all cases, Truefitt & Hill , and its suppliers and associates, will not be liable for any loss or damage that is not reasonably foreseeable.
Business uses of our Services
If you are using our Services on behalf of a business, that business accepts these terms. It will hold harmless and indemnify Truefitt & Hill and its associates, affiliates, officers, agents, and employees from any claim, suit or action arising from or related to the use of the Services or violation of these terms, including any liability or expense arising from claims, losses, damages, suits, judgments, litigation costs and attorneys’ fees.
Terms for our Standard Operation Procedures
Rights of Admission are reserved. The Management has the right to reserve service to selected customer and has the rights to refuse any client at their sole discretion and modify the services.
For e.g.: In case of any delay in check-in by customer for appointment, we have rights to modify the appointment as per standard operating procedure.
About these Terms
We may modify these terms or any additional terms that apply to a Service to, for example, reflect changes to the law or changes to our Services. You should read the terms regularly. We’ll post notice of modifications to these terms on this page. We’ll post notice of modified additional terms in the applicable Service. If you do not agree to the modified terms for our Services, you should discontinue your use of that Service.
If there is a conflict between these terms and the additional terms, the additional terms will supersede for that conflict.
These terms control the relationship between Truefitt & Hill and you. They do not create any third party beneficiary rights.
If you do not comply with these terms, and we don’t take action right away, this doesn’t mean that we are giving up any rights that we may have (such as taking action in the future).
If it turns out that a particular term is not enforceable, this will not affect any other terms.
For information about how to contact Truefitt & Hill , please visit our contact page.
TERMS & CONDITIONS ON EXPERIENTIAL VOUCHERS
1. This Voucher is valid for 6 months only from the date of issue.
2. Vouchers are valid only from Monday to Thursday in a week. In case of any extension, stores will be informed.
3. If this voucher is lost/stolen/mutilated/defaced, the company will not be liable for compensation.
4. This voucher cannot be used in conjunction with any other discount or promotional offer.
5. Only original voucher must be presented for redemption.
6. Voucher is one time use and is to be availed by only one person at a time.
7. Client with more than one voucher can avail it at a minimum gap of three months.
8. The Voucher does not include Royal Suite Room charges.
9. Services to be booked by appointment only, voucher reference to be given while booking the appointment.
10. Voucher to be submitted at the store at the time of availing the service, if not, the client will be charged for the same.
11. Voucher to be availed on service only, no exchange or barter for products will be served.
12. Voucher can be availed only in validity period mentioned on voucher. No extension will be granted post expiry.
13. Rights of Admission are reserved. The Management has the right to reserve service to selected customer and has the rights to refuse any client at their sole discretion.
TERMS & CONDITIONS FOR MEMBERS – ROYAL, CLASSIC, HNI
1. The membership card is valid for 1 year only from the date of issue and membership is non -refundable.
2. If this card is lost/stolen, store manager need to be informed immediately.
3. This card cannot be used in conjunction with any other discount or promotional offer.
4. Only original card must be presented for redemption. Card is only for one person.
5. Prior appointment to be booked for services at least 1 day in advance.
6. Card to be submitted at the store at the time of availing the service, if not, the client will be charged for the same.
7. Therapist services - Foot Massage, Manicure, Pedicure are available from 11am to 8pm only.
8. Rights of Admission are reserved. The Management has the right to reserve service to selected customer and has the rights to refuse any client at their sole discretion. Management has the right to terminate any membership by informing the client and a refund of money is at the convenience of the management.
Questions and Suggestions
M/S LLOYDS LUXURIES LIMITED
Trade World, “C” Wing, 16th Floor,
Kamla City, Senapati Bapat Marg,
Lower Parel, Mumbai 400 013